F.A.Qs
FREQUENTLY ASKED QUESTIONS
DIVIDENDS
1. What are Dividends?
Dividends are payments out of operating profits by a company to Shareholders. They are paid net of withholding tax (currently 10% of the gross amount). It may be paid once a year (final dividend) or twice/more in a year (interim(s) & final dividend). Dividends are approved by shareholders at Annual General Meetings and by Board of Directors for interim dividends.
2. I have not received my Dividend, what should I do?
To receive your dividends:
Kindly download the e-dividend form, complete the downloaded form-and scan the form to info@lancelotregistrars.com for onward processing
processing through e-Dividend Mandate Management System (e-DMMS) portal
3. Dividend cheque has been lost or stolen. How can I get a new one?
If your warrant is stale or stolen, kindly visit our website to download our e-mandate form complete the downloaded form, drop at any branch of your bank or contact us at info@lancelotregistrars.com
4. Can I have my dividends paid straight to my bank account?
It is possible. All banks in Nigeria now access the NIBSS E-dividend Portal where your executed E-dividend form makes it stress-free to receive your dividend payment into your bank account once it is approved by the Registrars or the bank. Please visit our website to download our e-mandate form, complete the downloaded form, drop at any branch of your bank or contact us at info@lancelotregistrars.com
5. How long does it take for me to receive my dividend after processing the e-dividend mandate form?
It takes ten (10) working days after approval on NIBSS for you to receive your outstanding dividend.
6. I have found an old dividend warrant unclaimed, what can I do?
The warrant is no longer in use. Kindly visit our website to download our e-mandate form complete the downloaded form……..
SHARES
1. How can I find out how many shares I hold?
You can determine the number of shares you hold by adding up all the units on your share certificates and holdings in CSCS, or by contacting Lancelot Registrars & Investor Relations Limited info@lancelotregistrars.com
2. How can I claim my outstanding share certificate?
Kindly submit all your share certificates (if any) to your stockbroker for full dematerialization of your shareholdings into your CSCS account.
3. My shareholding with you and that at CSCS/Stockbroker differs:
Please contact us for balance units (indemnity/full dematerialisation) of your shareholdings into your CSCS account
4. I want to sell my shares. What can I do?
The first step is to get a stockbroker and open a CSCS account where the certificate will be lodged and after which your sale mandate can be issued to the stockbroker.
5. I want to transfer my late father/mother shares to my name/shares. What should I do?
Kindly download the requirements for transmission here or send an email to info@lancelotregistrars.com
6. I want to transfer my shares to my child. What can I do?
Kindly see your stockbroker.
7. How do I get my outstanding units of shares?
You need a stockbroker
Open a CSCS account with your stockbroker
Follow directions given by your stockbroker
Request for a statement of account
8. How do I merge my different shareholdings into one account?
Yes, it’s possible. Kindly visit our website to download Consolidation form or see your stockbroker.
GENERAL SHAREHOLDING ENQUIRIES
1. How do I know the companies you are Registrars to?
Kindly visit our website……
2. My Address has changed, how do I effect it in your record?
Kindly write a letter to us indicating the old and the new address with your signature or visit our website and download the change of address form.
3. My name has changed, how do I effect it on my shareholding in your record?
Kindly download the requirements for change of name here or send an email to info@lancelotregistrars.com
GENERAL MEETINGS
1. What is Annual General Meeting?
General Meetings: Most limited companies are required to hold an annual general meeting (AGM) of shareholders where decisions are taken on the company’s business. The main business of the AGM is repeated every year and it includes accepting the company’s accounts for the year and fixing the proportion of a company’s profits that will be paid back to shareholders as a dividend and any other business that benefit the company.
2. What is different between AGM and EGM?
AGM (Annual General Meeting) is done yearly while EGM (Extra General Meeting) is an unpredicted event or decision that need immediate action.
3. If I cannot go to a general meeting. Can I vote?
Yes, it’s possible, through our online voting on the day of AGM, or you can appoint someone as your proxy. Please complete the proxy form and dispatch to our office 48 hours before the meeting.
4. What happens if I change my e-mail address?
Kindly download shareholder information update form on our website, complete and forward to us.
5. How can I receive shareholder communications electronically?
Kindly download shareholder information update form on our website, complete and forward to us.
FOR RIGHTS ISSUE
1. I need to subscribe to the ……….Rights issue but I do not know my Registrars Account Number (RAN), How can I get my RAN?
Open this link: https: then search for your name and pick the Registrars Account Number (RAN) that is by your name.
REGISTRARS GENERAL INFORMATION
1. What are the key rights of a shareholder? Shareholders have the right to:
· Vote and be voted for on certain affairs of the company
· Receive dividends or bonus
· As an existing shareholder, you will get invitation to purchase additional unit of shares at discounted rate during the right offer
2. What is SAR?
SAR simply means Shareholder’s attention required. The shareholder is to visit the registrar in person.
3. What is BCR?
BCR simply means Banker’s confirmation of signature is required. This document is obtained from the shareholder’s banker and forwarded to the registrar with a cover letter.